FAQs

BPoints is our new loyalty points programme that rewards you for your purchases on our website or in store! You can earn points when you interact with BPerfect Cosmetics, such as signing up to BPoints, making a purchase on our website or in one of our Megastores, celebrating your birthday, referring a friend to the website, or following us on social media. These points can be redeemed as a discount on your next order or built up over time to pay for your entire order with BPoints.

For every £1/€1 spent at BPerfect Cosmetics (excluding shipping costs) you will earn 1 point. In order to collect points, you must be a registered customer and logged in to your account when placing your order. Your points are then automatically calculated according to your order value and will be added to your BPoints balance within your member account.

You will automatically receive 50 BPoints when you register for the BPoints loyalty program. You can also earn points by making an online or in-store purchase, referring a friend to purchase, following with us on social media or celebrating your birthday.

Please note - BPoints are rewarded based on the currency you have paid with - £1 = 1 BPoint, similarly, €1 = 1 BPoint.

Your BPoints can be redeemed as a voucher code for an amount off on our website - alternatively a credit amount can be redeemed in-store at the checkout. Please note - BPoints voucher codes cannot be used in conjunction with any other discount codes.

To check your points balance, click on the Rewards tab in the bottom left of your screen, which will bring you to the BPoints launcher. From here, you can log into your account, and a pop-up box will appear on the bottom left-hand side of the screen showing the total number of points you have accumulated. You can also view any vouchers that you have earned within this box.

Any points earned as a result of a cancelled or returned purchase will be removed from your BPoints account balance.

If you have any questions or comments, please message us on Instagram at @bperfectcosmetics or email us at customercare@bperfectcosmetics.com and we will assist you further.

Your BPoints can be redeemed as a voucher code for an amount off on our website or in store purchase. Please note that BPoints cannot be used in conjunction with any other discount codes, sale items or bundles.

You cannot use BPoints to purchase a gift card or earn points on a purchase made with a gift card. BPoints are also excluded from purchases using staff discount codes and delivery charges.

If you have multiple BPerfect Cosmetics accounts, you cannot transfer points between accounts or merge your accounts. You also cannot swap or share points with other people.

Once you have signed up to BPoints, there will be an optional personalised referral link that you can share with friends and family - just copy, paste and SHARE! When your friend/family member makes a purchase using the referral link, they will receive a £3 OFF coupon to use on their first purchase.

Once they’ve made their purchase - you will also receive a £3 OFF coupon to use on the BPerfect Cosmetics website. There’s no limit to the amount of people you can refer, the more you refer, the more you earn!